At Navigo, we are passionate about supporting individuals who have served in the military.
And we know that veterans have a range of needs that can impact on their mental health.
Between 2020 and 2023, we conducted a research project to explore the unmet needs of veterans in North East Lincolnshire. We recruited 51 local veterans from all three services and interviewed them about their experiences.
From this research we recognised three overall themes around unmet needs: Accessibility, Being Misunderstood and Mistrust. You can read the full research paper here.
We've teamed up with local organisation NEL4Heroes, a peer support service for veterans and ran by veterans. Together, we have compiled our resources to ensure that we know what is available to veterans and how they can access these services in a timely manner.
We also run a regular coffee morning for people associated with the armed forces. You can find details over on our events calendar.
Help and support
Stop it now
Provides free, anonymous self-help resources and confidential helpline for people who a worried about downloading and viewing illegal images (also called ‘child pornography’).
Tel: 0808 1000 900
Web: www.get-help.stopitnow.org.uk
Childline
Free and confidential helpline for children and young people.
Tel: 0800 1111
Web: www.nspcc.org.uk
Sexual Health
National AIDS Trust (NAT)
The National AIDS helpline provides free national telephone counselling and information service on HIV and AIDS.
Tel: 0800 137437
Web: www.nat.org.uk
Hepatitis C Trust
An organisation for all affected by Hepatitis C.
Tel: 0845 223 4424
Web: www.hepctrust.org.uk
Little Troopers
Little Troopers is a registered charity supporting all military children who have parent(s) serving in our British Armed Forces, regular or reserve.
Navigo
24/7 crisis support in North East Lincolnshire.
Tel: 01472 256256 (option 3)
NHS Talking Therapies
Offer talking therapies to support you to deal with the effects of stress, anxiety, depression and more. You can self-refer online.
Tel: 01472 625100
Web: navigocare.co.uk/NHSTalkingTherapies
Safespace
An open door crisis cafe where you can get instant and practical mental health support in the evenings.
Web: navigocare.co.uk/Safespace
Text ORANGE
You can text ORANGE to 85258 to start a text conversation with a trained volunteer from our partners at Shout.
Bipolar UK
Support to enable people affected by bipolar disorder and manic depression to take control of their lives.
Tel: 020 7931 6480
Web: www.bipolaruk.org.uk
Mind
Information, advice, guidance and support for better mental health.
Tel: 0300 123 3393
Text: 86463
Web: www.mind.org.uk
SANE
Deals with all aspects of mental illness including depression, schizophrenia and anxiety.
Tel: 0300 304 7000 Web: www.sane.org.uk
Rethink
Helping people live with mental health conditions.
Tel: 0300 5000 927
Web: www.rethink.org
Samaritans
Providing confidential and emotional support to those experiencing despair, distress or suicidal feelings.
Tel: 116 123
Web: www.samaritans.org
Campaign Against Living Miserable (CALM)
CALM exists to prevent male suicide in the UK. The services are free, confidential and anonymous.
Tel: 0800 58 58 58
Web: www.thecalmzone.net
PTSD Resolution
PTSD Resolution is a UK charity that provides free mental health support for veterans, reservists, and their families struggling with trauma from military service or other life challenges.
Tel: 0300 302 0551
Op Nova
Supporting veterans who have been arrested or are at risk of arrest.
Tel: 0800 917 7299
Email: opnova@forcesemployment.org.uk
Email; Secure: opnova@forcesemployment.cjsm.net
Web: www.rfea.org.uk/our-programmes-partnerships/project-nova
Combat Stress
Ex-services mental welfare society.
Tel: 0800 138 1619
Text: 07537173683
Email: helpline@combatstress.org.uk
Op Courage
Tel 0300 034 9991
Email: mevs.mhm@nhs.net
Web: www.nhs.uk/opcourage
Transition intervention services – TILS
Complex Treatment Services – CTS
High Intensity Services – HIS
Op RESTORE
Op RESTORE offer specialised NHS care for veterans and service leavers with physical health needs linked to military service. They only accept referrals directly from GPs.
Web: www.oprestore.nhs.uk
Op FORTITUDE
Op FORTITUDE is the government-backed centralised referral pathway designed to support veterans who are homeless or at risk of homelessness.
Tel: 0800 9520 774
Web: www.riverside.org.uk/care-and-support/veterans/opfortitude
Citizens Advice – Armed Forces
Information on benefits and concessions for the armed forces community.
Web: www.citizensadvice.org.uk/benefits/armed-forces-and-welfare
Advice line: 03444 111 444
Help for Heroes
Help for Heroes provide tailored support for physical and mental health, welfare, and social needs — for veterans and their families. They also help civilians who served under UK Command, for example Afghan interpreters.
Tel: 0300 303 9888
PTSD Resolution
PTSD Resolution is a UK charity that provides free mental health support for veterans, reservists, and their families struggling with trauma from military service or other life challenges.
Tel: 0300 302 0551
Veterans Aid
Veterans Aid cares for homeless ex-servicemen and ex-servicewomen by providing accommodation, food, clothing, travel warrants, legal advice and psychological support.
Tel: 0800 012 6867
Care After Combat
Trusted mentors helping veterans in the justice system.
Tel: 0300 343 0255 – 24/7 helpline
Email: enquires@careaftercombat.org
SSAFA
SSAFA is an the Armed Forces charity and a trusted source of support for serving personnel, veterans and their families in their time of need.
Tel: 0800 260 6780
Web: www.ssafa.org.uk
NEL4Heroes warm space
Sussex Recreational Ground, Brereton Avenue, Cleethorpes, DN35 8AB
Wednesday 10am-12pm
Grimsby Forces Fit
Park Drive, Grimsby, DN32 0LL
Saturday 9am-10am
Blesma - The Limbless Veterans
Blesma is a national Armed Forces charity that supports limbless veterans for the duration of their lives. It is dedicated to assisting serving and ex-Service men and women who have suffered life-changing limb loss or the use of a limb, an eye or loss of sight.
Tel: 020 8590 1124
Web: www.blesma.org
Blind Veterans UK
Blind Veterans UK, formerly St Dunstan's, is a British charity who support blind and vision-impaired ex-Service men and women and National Service personnel. The charity provides bespoke rehabilitation, wellbeing services, and lifelong support.
Cobseo - The Confederation of Service Charities
Web: cobseo.org.uk
The Royal British Legion
The Royal British Legion provide support for members of the Royal Navy, British Army, Royal Air Force, veterans and their families.
Tel: 0808 802 8080
Little Troopers
Little Troopers is a registered charity supporting all military children who have parent(s) serving in our British Armed Forces, regular or reserve.
GOV.UK
This searchable directory lists government and charity support for veterans and their families, allowing veterans to find help in their local area.
Web: www.gov.uk/support-for-veterans
Age UK
Help and advice with all age related issues.
Tel: 0800 169 65 65
Web: www.ageuk.org.uk
Cruse Bereavement Care
Support and advice to enable a bereaved person understand their grief and cope with their loss.
Tel: 0808 808 1677
Web: www.cruse.org.uk
Shelter
Free housing helpline.
Tel: 0808 800 4444
Web: www.shelter.org.uk
National Debtline
Free confidential and independent advice.
Tel: 0808 808 4000
Bullying.co.uk
Anti-bullying charity providing advice and a helpline to child and adult victims of bullying. Also supporting the families of victims.
Tel: 0808 800 2222
Web: www.bullying.co.uk
Relate
Counselling and relationship advice for couples.
Tel: 0300 100 1234
Web: www.relate.org
LGBT Switchboard
An information, support and referral service for gay, lesbian and bisexual people from all background.
Tel: 0300 330 0630 (10am-10pm daily)
Web: www.switchboard.lgbt
Galop
Helpline for lesbian, gay, bisexual and transgender people experiencing hate crime and domestic violence.
Tel: 0800 999 5428
Web: www.galop.org.uk
National Domestic violence helpline (Refuge)
Run in partnership between Women’s Aid and Refuge.
Tel: 0808 2000 247
Web: www.refuge.org.uk
The Blue Door
Specialist service supporting anyone experiencing domestic abuse and sexual violence in NE Lincolnshire. Also supporting victims of rape and serious sexual offences.
Tel: 0800 197 4787
Web: www.thebluedoor.org
Respect
A confidential helpline, offering information and advice to people who are abusive towards their partners and want help to stop.
Tel: 0808 802 4040
Web: www.respect.uk.net
Men’s advice line
Information, support and advice to men experiencing domestic violence.
Tel: 0808 801 0327 Web: www.mensadviceline.org.uk
Relate
Counselling and relationship advice for couples.
Tel: 0300 100 1234
Web: www.relate.org
Women’s Aid – Grimsby
Email: website@womensaid.org.uk
Support@womensaidnel.org
Tel: 01472 575757
The Comeback + Great Escape
8 Abbey Walk, Grimsby, DN31 1NB
Tel: 07586458586
Email: hello@thecomeback.org
Turning Point
A free and confidential service for people in North East Lincolnshire who would like support with their drug and alcohol use.
Tel: 01472 806890
Web: www.addaction.org.uk
Talk to Frank
National organisation that provides information and advice regarding drugs and substance abuse.
Tel: 0800 77 66 00
Text: 82111
Web: www.talktofrank.com
Alcoholics Anoymous (AA)
www.alcoholics-anonymous.org.uk
Tel: 0800 9177 650
Email: help@aamail.org