Hello! We're Navigo.
We look after North East Lincolnshire's mental health and wellbeing
percent of service users feel like they're involved in decisions made about their care.
qualifications have been gained by service users within Tukes, our employment and training scheme.
percent of adult acute beds are occupied - the second lowest total in the country.
percent of service users who had no problems with relationships on discharge from our services.
older adult beds, including complex, long-term dementia beds, per 100,000 of the population - significantly higher than the national average of 41.6.
inappropriate out-of-area placements for adults and older people
clinical contacts per 100,000 people for Crisis Home Treatment referrals - the second highest number across England - which prevents admissions.
Admiral Nurses supporting carers of service users with dementia and allowing them to live in their own homes for longer.
bookings at the service user-subsidised Gardiner Hill caravan since 2020.
service users have been supported to live at Navigo-owned supported accommodation since 2020.
of grants from the Gardiner Hill Foundation awarded to service users and community members.
*figures correct as of January 2022
We’re an award-winning social enterprise that provides mental health services to the NHS and beyond across North East Lincolnshire.
The whole basis of our work is to ‘deliver services that we would be happy for our own family to use’.
We offer a range of mental health services, including acute and community facilities - as well as specialist support such as older adult’s inpatient services; rehabilitation and recovery; community mental health; and an outstanding specialist eating disorder facility.
Named one of the 100 Best Not-for-Profit Organisations to Work For by The Sunday Times, for five years in succession, we were also named as Health and Social Care Social Enterprise of the Year in 2019.
We even own a garden centre. That’s right - we’ve developed income-generating, commercially-viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.
Why the name? The name symbolises the mental health journey many people take as they ‘navigate’ their way towards recovery, with the ‘go’ signifying positive steps forward for individuals and mental health services.
Oh and in case you’re wondering, it’s pronounced 'NAV – ih – go'.
(we always get asked that)