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If you (or someone you care for) use Navigo services, we'd love to hear from you!

Your thoughts and experiences can help us make our services even better. There are lots of ways you can get involved and have your say.

How can I get involved?

  • Join a group and share your ideas:
    Help us improve by joining a project group where we talk about how to make services better.
  • Help choose new Navigo staff:
    Sit on an interview panel and help us pick the right people to work at Navigo.
  • Become a Lived Experience Ambassador:
    Use your own experiences to help others and make sure everyone's voice is heard.
  • Become a Community Member:
    Anyone can share their views, but community members get extra perks, like voting on Projects of the Year, getting discounts at local businesses and even nominating yourself to become a Community Representative! Visit our Membership pages for more information and to apply.

What do different roles involve?

Below is a guide to different roles, what they involve and what support is available.

You can take part in more than one way — for example, you could help interview new staff and also join the editorial team!

Role What do they do? Voluntary? Expenses paid? Training provided? Involvement payment?
Service users and carers
  • Take part in surveys and working groups
  • Attend meetings to share views on mental health care
  • Join social or informal engagement events
 Yes✅ No❌ No❌ No❌
Community members
  • All of the above, plus...
  • Attend Membership Board meetings
  • Attend the Annual General Meeting (AGM)
  • Vote on key decisions, like Projects of the Year
  • Receive the Navigo magazine and updates on projects and involvement opportunities
  • Access exclusive local discounts
 Yes✅ No❌ No❌ No❌
Interview support role
  • Sit on interview panels and help choose new staff
 Yes✅ Yes✅ Yes✅ No❌
Editorial team role
  • Meet four times a year with our Communications and Co-production teams
  • Help shape the Navigo magazine
  • Give feedback on letters, leaflets, websites and publications
  • Support us in making content accessible
 Yes✅ Yes✅ Yes✅ No❌
Lived Experience Ambassador
  • Use your personal experience of a particular Navigo service, mental health diagnosis or care role to be part of a project.
  • Support engagement and co-production to ensure many service user and carer views are heard
 Yes✅ Yes✅ Yes✅ Yes✅
Volunteer Yes✅ Yes✅ Yes✅ No❌

 

amy_involved_website_thumb.png"It's given me a purpose, and helped my self-esteem, mood and motivation to continue with my own recovery! "

 

Read about what Amy and Rob get from getting involved with us!

I have a question. How can I get in touch?

Want to get involved? It's easy! If you have any questions, you can call us on (01472) 252366 (ext 14161). This phoneline is monitored between 9.00am and 5.00pm, Monday to Friday.

Or you can fill out the form below and we'll get back to you as soon as we can.

Get in touch

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