Staff member answering the phone to someone who needs help now with their mental health

Our mental health crisis services are currently in extremely high demand. 

If you or someone you know is experiencing a mental health crisis, it’s important to get the right support as quickly as possible. 

How to get urgent help

  • Call us first. Our crisis support team is available 24/7 at (01472) 256256 (option 3). Reaching out by phone first helps us provide the fastest and most effective support to meet your needs.

  • If you believe you are in a mental health crisis and in need of immediate help, support is available at Harrison House on Peaks Lane in Grimsby.

  • If you’re in immediate physical danger or have a medical emergency, call 999 now.

  • You can also text ORANGE to 85258 to start an SMS conversation. This is also a 24/7 service. Please note: Shout run and staff this service, and not the Navigo crisis team.