harmony_ips_story_thumb.jpg"I'd always found the job application process daunting, but my first IPS appointment put me at ease.

Sharon from the Individual Placement & Support team helped me a lot by allowing me to express my desires and providing me with good places to look for jobs.

I also had the opportunity to talk about my progress and receive useful hints and tips for my CV.

I'd already applied to lots of jobs through sites like Indeed, but unfortunately they were all unsuccessful. However, Sharon worked alongside me to support me and encourage me not to give up.

I'd been looking for a role in customer service - something like waitressing or working in a cafe or shop - for the time being before I begin my university studies in September 2021. I wanted to gain independence, earn my own money and be occupied during the day.

Eventually, I managed to find employment after a successful application and interview at Tesco in Cleethorpes. I was a cashier on the checkouts and, although it was a temporary Christmas job, I was still really happy to be able to work. When I heard the news, it was a huge weight lifted off my shoulders and the light at the end of the tunnel that I was waiting for.

I truly enjoyed my time at Tesco. It was fun and sociable, and I enjoyed interacting with customers, resolving complaints and working collaboratively with my colleagues and supervisors. Scanning the items and taking payments was also a straightforward and enjoyable task.

My contract has now ended and I'm living with my boyfriend in Newark, so I'm applying for jobs locally. I gained a lot of experience in customer service and retail and I'm so thankful for the help of Sharon and the IPS team."

The Individual Placement and Support (IPS) service helps people with severe mental health difficulties find employment. You can find out more here.

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