Throughout the festive season, this year, as always, we are continuing to provide services throughout North East Lincolnshire.

These are confusing and stressful times for all of us. If you or someone you know needs to speak with someone, please remember that as a leading mental health services provider, we are here to help.

We're aware of the additional difficulties isolation and social distancing guidelines place on vulnerable individuals.

Our director of operations Mike Reeve said: “We want to remind everyone that our services are available to them – be this people who currently access our services or individuals who may need to reach out and talk to someone for the first time.

“We’re experienced in listening to people and are here to support you both in that moment and longer term should you wish.

“These are confusing and stressful times for all of us. If you or someone you know needs to speak with someone, please remember that as a leading mental health services provider, we are here to help.”


24/7 dedicated COVID-19 mental health support service

Available 24 hours a day, seven days a week offering support to all ages across North East Lincolnshire.

The telephone support service can be accessed by anyone from individuals already in receipt of mental health services to people struggling with social distancing restrictions, isolation or pandemic-related anxiety. The service also offers fast tracked support to NHS and care home staff.


Crisis

If you’re experiencing a mental health crisis, call the Single Point of Access on 01472 256256 option 3.

Our crisis team are continuing with face-to-face assessments despite current COVID-19 restrictions.

However, please note there is no walk-in provision. You must contact the team through the Single Point of Access before attending Harrison House by calling (01472) 256256 and selecting option 3.


Safespace

The virtual kettle is still on.

If you’re feeling vulnerable because of your mental health, you can speak to the Safespace crisis café team using Zoom – the free online video chat app – between 5.30pm and 11pm Monday to Friday. Christmas Day closing at 10pm.


Talking therapies

If you’re struggling with stress, anxiety or depression, you can still refer to Open Minds who are using telephone and video to carry out talking therapies.

Telephone 01472 625100 or self-refer through our website.


Other helpful numbers


NAViGO Extra

NAViGO Extra will continue to provide support and care throughout the festive period. Emergency assessments can also be arranged.


Christmas community services

Sector Support North East Lincolnshire have collated a useful list of local community food, shopping, befriending and advice services operating over the Christmas period.