Struggling with stress, anxiety or depression?

Self-refer to talking therapies online


It's good to talk.

Open Minds offers a range of therapies aimed at helping you to deal with stress, anxiety or depression.

If you’re 16 or above and registered to a GP in North East Lincolnshire, we offer free access to treatments that can help you to maintain positive mental health and wellbeing.

We can help you to better understand and manage conditions such as:

  • stress
  • anxiety
  • depression
  • post-traumatic stress disorder (PTSD)
  • obsessive compulsive disorder (OCD)
  • panic attacks
  • sleep problems

Our friendly practitioners can support you in person at our NAViGO House base, but we offer a range of virtual alternatives, too – including online courses and self-guided SilverCloud therapy. The treatment you receive will depend on your symptoms and personal goals and we’ll work with you to find the best option.

NAViGO Open Minds is a dedicated Improving Access to Psychological Therapies (IAPT) service – a national talking therapies initiative to help support people to overcome depression and anxiety and better manage their mental health.


We offer a number of different one-to-one therapies, including:

  • Cognitive Behavioural Therapy (CBT)
  • Guided self-help (CBT)
  • Counselling for depression
  • Couples counselling
  • Interpersonal therapy
  • Eye movement desensitisation and reprocessing

Appointments are available between 9am and 5pm, Monday to Friday but there are also opportunities to have one-to-one therapy in the evenings.

We’ll ask you to complete a short questionnaire before each session, so we can better understand your symptoms.

Like all IAPT services, Open Minds uses brief questionnaires that provide scores which determine the severity of your problems in relation to anxiety and depression. There is one questionnaire for anxiety and one for depression.

  • The questionnaires are completed at every session that you will have with your therapist and are used to show how you are improving over the course of your therapy.
  • The easiest way for you to complete the questionnaires is through the Airmid app.
  • After downloading the app, you will be able to safely submit your questionnaires. Airmid is approved for use within the NHS so you can be assured it handles your information securely.
  • By downloading the Airmid app to your smart device, you can complete the questionnaires in your own time and in the comfort of your own home. There is full guidance available here.
  • Using the app also means there is more time available to you and your therapist during your sessions. Once we have received your questionnaires, we will be able to automatically upload them to your healthcare record.

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Our free online courses help you to understand how you’re feeling and to consider different methods of reducing stress, anxiety or depression.

There’s one session each week for between four and six weeks and each session is a couple of hours long.

Courses are delivered as a presentation – almost like a university lecture – so this isn’t group therapy. However, depending on the specific course, you will pick up lots of helpful tips on how to cope with common mental health problems.

The courses we run include:

  • Anxiety and Stress Management: Understand how you’re feeling and look at ways to reduce stress while practicing relaxation techniques between sessions.
  • Positive Changes for Depression: Find out ways to improve low mood, learn problem-solving skills and practice assertiveness in your day-to-day life.
  • Introduction to Mindfulness: Learn simple mindfulness meditation practices that you can build into daily life to help reduce stress, anxiety, low mood and pain.

To sign up, self-refer to Open Minds and mention the courses to the team.

Through SilverCloud you can complete online therapy in your own time and at your own pace.

You’ll still have regular online reviews with a trained member of the Open Minds team, but you’re in control.

There are a range of programmes that can help you cope with the symptoms of low mood and anxiety. You can work through these, taking advantage of regular reviews over the phone or through online messages.

To sign up, please complete the Open Minds self-referral form and ask us about SilverCloud at your assessment.

Getting a job and keeping it can be difficult when you’re feeling the effects of stress, anxiety or depression.

If the Open Minds team find your mental health issues are affecting your employment, or vice versa, our employment advisors will work alongside them to help you achieve your ambitions in the workplace.

We will give you confidential advice and support if your mental health is affecting your employability, so you can nail down that job.

For those already working, we can also advise on issues like redundancy, discrimination, unfair dismissal and more.

We work together with HR departments and unions as much as you would like us to, acting as an advocate on your behalf.

To get help from our employment advisors, self-refer to Open Minds.

Having a long-term condition can affect all areas of our life – not just our physical health.

If your illness is affecting your mood, or stress and anxiety are making your condition worse, the long-term conditions team will work alongside us to give you specific support.

We have experience working with a number of long-term conditions, including:

To receive support from the long-term conditions team, visit our Open Minds self-referral page.

NAViGO ​​​​​,​​Grimsby Town Football Club and the Care Plus Group have come together to offer Tackling Diabetes - a new support programme for people diagnosed with Type 2 diabetes.

The free programme focuses on diabetes management alongside both psychological input and physical activity.

To join it, self-refer to Open Minds.

How do I access Open Minds?

You can self-refer to Open Minds by completing this online form. A member of our team will then get in touch to discuss the next steps.

If you want to register for self-guided therapy, you can sign up by visiting our SilverCloud portal.

Open Minds is not a crisis service, so contact the Single Point of Access if you need help urgently .

If you’d rather speak to another human being, you can also self-refer by calling (01472) 625100.

We’re open Monday to Friday from 9am, closing at 5pm on Monday, Thursday and Friday and at the later time of 8pm on Tuesday and Wednesday. But if you call us outside these hours, you can leave a voicemail and we’ll get back to you.

Open Minds is not a crisis service, so contact the Single Point of Access if you need help urgently .

You can send an email to and we’ll respond with more information.

If you’re in a mental health crisis and need urgent help, call the Single Point of Access on (01472) 256256 and select option 3. They are available 24 hours a day, 7 days a week.

Alternatively, you can call NHS 111 free from a landline or mobile phone.