The Individual Placement and Support (IPS) service helps people with severe mental health difficulties find employment.

Research suggests that IPS clients are twice as likely to gain employment as those in vocational training and sheltered work are.

We work in partnership with mental health professionals to build support tailored to your needs, based on your job preferences and ambitions.

After a rapid job search, you’ll be supported to apply for paid employment and we’ll give you and your employer unlimited support to address any barriers and find solutions.

We give you:

  • Free individual support
  • Job search guidance
  • Successful interview techniques
  • Support to apply for paid employment
  • Regular confidential reviews
  • Advice on writing effective CVs, covering letters and applications
  • Advice on employment-related benefits
  • Advice on creating a positive mental health disclosure statement for use during interviews and applications

We believe everyone who wants to find paid work can do so. If you want to find paid employment, are committed to achieving your goals and are engaged in mental health services, we can work with you.

Let’s land you that job!

How do I access Individual Placement and Support?

The IPS service is open to service users currently receiving care from NAViGO.

Ask your care coordinator if IPS would be a suitable service for your needs. If it is, they can refer you to us.

There’s no direct access to IPS as referrals come from your care coordinator.

But if you would like to ask for more details about what we do, you can call us on (01472) 806800. We’re in the office between 9am and 5pm, Monday to Friday.

There’s no direct access to IPS as referrals come from your care coordinator.

But to find out more details about IPS and how we can help you, email

If you’re in a mental health crisis and need urgent help, call the Single Point of Access on (01472) 256256 and select option 3. They are available 24 hours a day, 7 days a week.

Alternatively, you can call NHS 111 free from a landline or mobile phone.