Navigo mental health crisis services

Call the 24/7 Single Point of Access

Call (01472) 256256 and select option 3 to access free, confidential mental health support. Alternatively you can call NHS 111 and select the mental health option.

Walk in to Harrison House

If you're experiencing a mental health crisis, you can walk in to Harrison House on Peaks Lane in Grimsby. This is a 24/7 service.

Text ORANGE

Text ORANGE to 85258 for free, 24/7 mental health text support in North East Lincolnshire. Please note: this service is run by Shout and not by the Navigo crisis team. Find more information about text message support here.

Safespace

Safespace is an out-of-hours, open door crisis cafe where you can get instant and practical mental health support. You do not need to call ahead or be accessing Navigo services. Visit the Safespace page for opening times over the festive period.

Other Navigo services

NHS Talking Therapies

NHS Talking Therapies will be closed on Christmas Day, Boxing Day and New Year's Day, as well as weekends. Otherwise, it will be open between 9am and 5pm from Monday to Friday. Normal working hours (including late nights) will resume from Monday 6 January, 2024.

Community Mental Health Services

Community services will be closed on Christmas Day, Boxing Day and New Year's Day, as well as weekends. Otherwise, it will be open between 9am and 5pm from Monday to Friday.

Children and Adolescent Mental Health Services (Young Minds Matter)

Children and Adolescent Mental Health Services will be closed on Christmas Day, Boxing Day and New Year's Day, as well as weekends. Otherwise, it will be open between 9am and 5pm from Monday to Friday.

All other inpatient services

All other Navigo inpatient services, including those at Harrison House, Tees House, The Gardens and Rharian Fields, will remain open as usual, including on bank holidays and weekends.

Other support

Emergency services

Call 999 if you are in immediate physical danger or have a medical emergency.

Samaritans

Call 116 123 or go to samaritans.org.

Age UK

Call 0800 678 1602 or go to ageuk.org.uk.