Keeping staff and service users safe

Latest infection control information


Man doing lateral flow test as part of infection control guidance before visiting our sites

Updated 17/6/2022

  • If you have - or think you might have - respiratory symptoms, you need to stay at home
  • Service users and visitors attending sites will be asked a series of screening questions, and may have their temperature checked along with being asked to evidence a negative lateral flow test (LFT) on the day of their visit, or complete one provided by NAViGO on arrival
  • If you're attending site to visit a service user, this must be planned and is limited to a maximum of two visitors per service user. Each visitor will be asked to evidence a lateral flow test as outlined above
  • Following completion of temperature checks and presentation of a negative LFT, you no longer need to wear a face covering - unless you would prefer to
  • For community visits, service users and carers may be offered a lateral flow test in addition to existing screening questions
  • Staff will continue to do all they can to make sure both you and their colleagues are safe, but are no longer required to wear masks unless dealing directly with a Covid positive inpatient
  • If we're visiting you, please call to let us know if you or anyone in your home has respiratory symptoms. We will also telephone you before your support visit to ask if you, or anyone living with you, has symptoms of Covid-19.