Navigo has once again been recognised as one of the top healthcare providers in the country, achieving outstanding results in the latest NHS Staff Survey.
Across all NHS provider trusts and social enterprises nationwide, Navigo scored well above the mental health and learning disability sector average in all seven People Promise survey themes, including staff morale, having a voice that counts, compassion and inclusivity.
Reflecting on the achievement, Navigo Chief Executive Simon Beeton said:
“I’m incredibly proud of our latest Staff Survey results and even more proud of the remarkable people behind them. Our staff work tirelessly to provide the highest standard of care for our local community, and as an organisation, we are fully committed to supporting their health, wellbeing, and professional growth.
“These results show that our staff feel valued, supported, and heard. They reflect that Navigo is not only a trusted healthcare provider, but also a truly great place to work. We are always striving to ensure that Navigo is not only a great place to work, but also a great place to receive care and support”
“The survey has also highlighted opportunities for improvement. We’ll continue working closely with colleagues across the organisation to act on their feedback and make the meaningful changes they want to see.”
Key survey findings:
- 93.6% of staff said that the care of service users is Navigo’s number one priority.
- 92.7% of staff feel that their role makes a difference to service users.
- 90.1% of staff feel that Navigo respects individual differences (e.g. cultures, working styles, backgrounds, ideas, etc).
- 83.2% of staff agreed that if a friend or relative needed treatment they would be happy with the standard of care provided by Navigo – this was better than the average of 64.3% for other mental health and learning disability providers.
- 85.1% of staff said they would recommend Navigo as a great place to work.
The NHS Staff Survey, the largest workforce survey in the world, provides over 1.2 million NHS employees across England and Wales with the opportunity to share anonymous feedback on their workplace and the quality of services provided.
Navigo’s continued success and year on year improvements in the survey underscores its dedication to fostering a positive and supportive work environment, ensuring both staff and service users receive the very best.
The full report and results can be found at www.nhsstaffsurveys.com/results
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