November 2020

ACTION

1

WELCOME AND APOLOGIES

Apologies were received from Ellie Walsh.

2

QUORUM AND DECLARATION OF INTERESTS

The Chair noted that as there was a minimum of one Executive Director, one officer of NAViGO and at least one Elected Staff Member Representative and one Elected Community Member Representative present the meeting was quorate.

The Chair invited members to declare any interests conflicting with agenda items to be discussed at the meeting.

No declarations were made.

3

NOTES FROM THE MEETING OF 1^ST OCTOBER 2020

Approval of Notes – The notes of the October meeting were agreed as a true and accurate reflection.

ACTION

John to liaise with Jo Keen regards linking with Community Mental Health Teams around people accessing activities at the Garden Centre.

Hospital manager hearings are captured on the resilience plan.

JT

4

MONTHLY COVID 19 UPDATE

Incident Management Meetings are taking place daily due to the increase in Covid cases, and work has taken place to decide how services will be delivered during lockdown. Staff have been notified and the public and service users will be made aware of any changes to services. Group activities are able to continue under the new guidelines.

The vulnerable service user team is restarting utilising staff that are shielding and self-isolating and volunteers from North East Lincolnshire Council.

5

WORKFORCE

Currently working at 10% staff sickness, of which 6% is Covid related.

Staff have been advised to turn off the Test and Trace app when in a hospital setting as it is not useful to identify contacts.

62% of staff have received the flu vaccination, NAViGO are also vaccinating partner organisations such as Care4all - these do not count towards the NHS target.

Discussions are ongoing regarding the rollout of a Covid vaccine. Staff will be reminded to obtain the flu vaccine early as the Covid vaccine cannot be given with a month of the flu vaccine.

Asymptomatic staff are able to access testing.  

Rapid tests will be available for symptomatic staff due on shift. Routine testing will be taking place for staff working in isolation areas.

6

“IN THE SPOTLIGHT” 24/7 SERVICE UPDATE

Anna Morgan shared a presentation.

All mental health providers were asked to provide an all age 24/7 urgent mental health support service by 10^th April. NAViGO wanted to enhance the already established Single Point Of Access and were fully compliant by 10^th April.

A 4 tier model is available, and is delivered in partnership with various partner organisations. The tiers ensure that the response encompasses overall health and wellbeing in addition to the mental health response.

The initial screening call determines which tier the person will enter however NHS workers are fast tracked to tier 3 to ensure that they receive rapid access to support.

A workshop is scheduled for next month where local voluntary sectors are looking to support the mental health response. Anna to request that invitations are shared.

AM

7

MEMBERSHIP APPLICATIONS

Paper provided showed 2 applications have been received.

All members of the board agreed that all applications were approved. 

Staff Members 494

Community Members 258

ACTION

8

COMMUNITY AND STAFF REPRESENTATIVE UPDATE

The staff membership database is being refreshed to ensure all details up to date.

Some carers are experiencing difficulty obtaining the flu vaccine, it was queried if NAViGO could provide this. Richard to query.

Amy and Kelly to work with Janice Dobbs regards confirming that they are on the carers register at the GP practise.

Distribution of 256256 cards is continuing, suggestion of a mail drop. Courtney to link with Comms to obtain the relevant demographic information. Julie to link with reps, Amy, Kelly and Comms to organise promotion through to the end of March.

Suggestion to focus on social media and possibility of using paid advertising on Facebook in order to target younger people.

Supermarkets changing till receipts was discussed at the October meeting – this was attempted but access to the correct team proved difficult therefore the focus will remain local.

Reps to liaise with Kristina Parker regarding promotion of an inbox for virtual suggestions.

Events and activities are to be promoted to engage people and lift mood during the second lockdown.

Check in and Chat live starts on Monday, it was acknowledged that it is not clinical and therefore does not replace Safespace.

RW

AQ/KM

CP

JG

REPS

9

SOFT CUFFS/MECHANICAL RESTRAINTS

The paper provided displayed the work undertaken by the reps. A demonstration was provided at the reps meeting and a meeting is scheduled to plan engagement regarding this topic.

10

POLICIES

No policies were brought to the meeting.

11

STAFF AND COMMUNITY REP SUPPORTING GUIDELINES

The guidelines were agreed in principle at the October meeting.

The paper documents the process for queries, and when staff or community representatives are away from work due to sickness.  

It also clarifies that reps must use their personal email addresses when they are not contacting organisations on NAViGO’s behalf.

The document was approved.

12

MEMBERSHIP STRATEGY

The minutes of Membership Board meetings will be published on the website following approval at the board each month. These will be checked for any commercially sensitive information prior to publication.

Service User involvement at interviews has been problematic due to the pandemic, but is going ahead where practical.

A Comms rep in each service area to update notice boards etc. is being explored.

ACTION

Member discounts will be revisited in the new year. Suggestion to provide organisations with a NAViGO Membership logo for them to display. 

There will be a specific membership area within magazine going forwards.

The action plan was approved.

13

TRIBUNAL AND HEARINGS REPORT SUMMARY

The paper was devised due to a service user becoming distressed when reading historical evidence. NAViGO have a duty to provide this information, it is a legal requirement unless it will cause significant harm.

The suggestion is to send a summary along with the report so that the service user can decide whether to read the full report or the summary.

This would result in the service user receiving a lot of information, much of which would be duplicated.

It was suggested to look at the support given to the service user when the papers are provided rather than amend the paper.

The summary was not approved. Aamer and Lynsey to liaise with Tom.

AS/LF

14

SENIOR MANAGEMENT PROPOSAL TO INCREASE CAPACITY

The paper received has been approved at CIC board. It has been devised due to NAViGO working as part of larger Health Care systems and the additional work required from the Directors and Chief Executive.

An additional post will be created for a dedicated Project Director, this will be a 12 month appointment on a part time basis.

Jane will revert to full time working. Simon and Mike will step up to Deputy Chief Executive and Chief Operating Officer, and backfill arrangements will be made for their current posts.

The proposal was approved.

15

ANY OTHER BUSINESS

The Grimsby 10k took place virtually with some runners fundraising for Gardiner Hill.  

Shortlisting for Project of the Year will take place at the December Membership Board.

16

DATE AND TIME OF NEXT MEETING

Thursday 4^th February 2020, 9.30am via zoom.

Please forward apologies to nicola.carroll5@nhs.net

Papers for the meeting

Papers can be obtained from Nicola Carroll.